Last updated on June 29, 2025
At PRODUCT WHISTLES, we strive to provide high-quality digital products and ensure a smooth customer experience. Due to the nature of digital goods, our cancellation and refund policy is as follows:
All sales are final. Once a digital product has been delivered/downloaded, we do not offer cancellations or refunds. This is because digital products are instantly accessible and cannot be “returned.”
Cancellation requests will only be considered if the digital product has not yet been delivered or accessed. If your order was made by mistake or you face any technical issues before accessing the product, please contact us immediately, within 24 hours of purchase.
If you encounter issues with the functionality or access of the product, please report the problem to our support team within 3 days of purchase. We will do our best to resolve the issue or offer a replacement if necessary.
If the product you received is not as described or is significantly different from what was shown on our website, please contact our customer service team within 3 days of purchase. After review, we may offer a suitable resolution.
For products involving third-party licenses or tools, please note that we are not responsible for issues that arise from changes or limitations introduced by those platforms. We recommend reviewing all product descriptions carefully before purchase.
If a refund is approved under exceptional circumstances, it will be processed within 6 to 8 business days.
We appreciate your understanding and are always here to help you get the most value from your digital purchase.
